What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I change the recipient address based on user's answer?

    Asked by alexfenwick on December 15, 2016 at 08:48 AM

    When form is completed and submitted, I want the form to go to a custom email address on the form. For example, the form will be submitted to a sales rep, adviser or some other person involved.

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    JotForm Support

    Answered by amy on December 15, 2016 at 09:01 AM


    You can set your recipient addresses option based on the user's answer by using conditionals. We've a user guide which is related to this topic. Please click here to read the user guide.

    If you need further assistance, please inform us.

    Thank you. 

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    Answered by alexfenwick on December 15, 2016 at 10:45 AM
    Thanks very much!