What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Syntax Errors on form when using the Edit Submission links

    Asked by usflooring on December 15, 2016 at 09:41 AM

    On all of my forms, I'm having issues with the "Edit" function.  If I go to a previous submission, and click on edit, it brings up a blank form with nothing filled out.  I cannot actually edit the previous submission.

    Page URL:
    https://form.jotform.com/63338897945173

    Screenshot
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    JotForm Support

    Answered by Boris on December 15, 2016 at 11:11 AM

    I have taken a look at your form, and there seem to be some errors showing in the browser console:

    Let me escalate this issue to our developers for closer examination, we'll let you know as soon as it gets resolved.

    Thank you.

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    JotForm Support

    Answered by Boris on December 15, 2016 at 11:34 AM

    Our developers have just issued a fix.

    Please try re-saving your form, and let us know whether that resolved the issue you were experiencing. Thank you!

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    Answered by usflooring on December 15, 2016 at 12:49 PM

    Great! They are all working now!

    Thanks for taking care of this so quickly.