Can I have form submissions do things other than email?

for example, a user would like info texted to them (like address info) or a user would like a call back so I need to send a text to the responsible party to make the call

Unfortunately, we don't have a built-in tool to send SMS notification. Please open this thread and check if it will work for you.

You may setup WebHooks to send POST data which will send submission emails. Here's a guide: https://www.jotform.com/help/248-Webhook-PHP-Script-Examples

Hope that helps. If you have any questions, let us know. Thank you.