What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I fix errors in my form?

    Asked by LectricLimited on December 15, 2016 at 12:23 PM

    Good Morning


    There are two issues I am having with my forms.

    The first being that they are not being sent to the emails I provided even after I whitelisted them on my company's spam filter.
    The second is one of the forms is saying certain values are incomplete when they are actually filled out. Any help would be great. Thank you!
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    JotForm Support

    Answered by Kiran on December 15, 2016 at 02:11 PM

    I believe that you are referring to the form Purchase Order Request Form. I have tried to submit this form and was able to submit it without any issue.

    Is the form embedded on any of your web pages? Are you still experiencing the issue with submitting the form? If so, please provide us with the web page URL where the form is embedded so that we can check and see if we can replicate the issue to fix it.

    The issue with the email notifications is moved to a separate thread and shall be addressed there shortly.


    Thank you!