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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    My form even though it is active, when I view it myself it appears disabled

    Asked by Guhenry on December 15, 2016 at 12:43 PM

    I created my account, checked the email, did everything right, created my form and activated it, when I am going to view my own form, it says that it is disabled even though I already have activated it. How do I activate my form and appear for all See


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    JotForm Support

    Answered by Kevin_G on December 15, 2016 at 02:51 PM

    Your account is currently disabled because of phishing, this happened because on your form you're asking for login credentials.

    Here's a screenshot of the fields: 

    Please do note that asking for login credentials, credit/debit card info through plain text fields, or any other sensitive information is not allowed on JotForm, I would suggest you to take a look to our terms so you know what you can and cannot ask: http://www.jotform.com/terms/ 

    In order to re-activate your account I have removed those guilty fields from your form, please follow this advice, otherwise your account will be permanently suspended. 

    If you have any question, let us know.