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What's Wrong With Jotform?Asked by StrawberryDesi on December 15, 2016 at 03:13 PM
My "CINCINNATI Meeting Form" is failing. The CONDITIONS are not working. The SETTINGS that your Support dept. says should be available are not available. It's getting worse and worse. What is happening. Is Jotform having a SYSTEM FAILURE or is the SYSTEM DOWN or NOT WORKING. Please let me know.
I need to use this, and other forms that I have.
It seems that the support department is either OVERWHELMED or attempting to cover or hide the problem. Because whenever I send in a Support Question, it is answered with A QUESTION and not an ANSWER.
Also, it is taking LONGER and LONGER to receive a response from the Support department. I have 3 questions that were submitted YESTERDAY but I have received NO RESPONSE to any of them.
What in the world is going on?
JotForm Support Manager
I can relate to the frustration you are experiencing. I have assigned your case to a specific support representative. Please accept our apologies for the answers seemed to be contradictory.
You should get a response on this thread: