What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is disabled

    Asked by tfizzle on December 15, 2016 at 03:54 PM

    I am using an Instagram Advertising form and the form has been disabled.  Please advise.

    Page URL:
    https://form.jotform.com/tfizzle/no-risk-sign-up

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    JotForm Support

    Answered by david on December 15, 2016 at 06:29 PM

    We do not allow for the collection of usernames and/or passwords through forms for any reason.  Forms that request such data end up suspended by our phishing detector, as has yours. 

    I removed the username and password fields from the form and activated your account.  Your form is usable once again.  Please refrain from requesting such data in the future:

    https://www.jotform.com/help/8-Terms-of-Use