I recently updated an existing jotform (Certificate of Insurance) to no

I recently updated an existing jotform (Certificate of Insurance) to notify 5 email recipients. Neither the notifications nor the autoresponder are sending out. Please advise.

I have checked the email addresses you're using in your form and noticed they are not in our bounce list, one of the reasons why emails do not send, now I would suggest you to check this guide that will help you to identify why emails may not be sending: Why-I-am-not-Receiving-Email-Notifications

Another option would be to set up a custom sender email address using the SMTP method, this way you avoid being blocked because of any security filter blocking the JotForm mail server info, here's the guide that will help with this: How-to-Setup-SMTP-for-a-Form

Please if the problem persists, do let us know. 

Hi Kevin,

Thanks for your response, this was an internal error on our part and has been resolved.

Thanks,

Sean