What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I accept payments via form?

    Asked by GrafixBrand on December 16, 2016 at 02:15 AM

    Hi, 

    I've created a form and want to accept payments. I've added the paypal payment widget, but it only lists products. There not a place for the client to actually PAY. (i.e. a separate space for them to enter their actual card info or log into paypal to compete payment). They can only select what product they want. 

     

    HELP PLEASE!

     

    Is there something that I'm missing?

     

    I've attached a screenshot of what I NEED on the form. I currently don't have this block and I'm not sure how to add it. I've tried adding the payment widget again thinking maybe it needed to be there twice, but I can't do that. So i'm rather lost. 

    Page URL:
    https://form.jotform.com/63498788846179

    Screenshot
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    JotForm Support

    Answered by Kiran on December 16, 2016 at 03:15 AM

    I have checked your JotForm and see that the products are properly displaying and the price is also updating without any issue.

    As I tried to submit the form using the test credit card number,  it displayed an error that the card was declined. It seems that the payment integration is woking fine. Are you still experiencing the issue at your end?

    Let us know if you need any further assistance. We will be happy to assist.