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  • Profile Image

    Prepopulation link from autoresponders is not working

    Asked by Santoshk on December 16, 2016 at 06:30 AM

    Problem still exists. Sharing the latest submission after updating the url shared by you.

     

    There was Employee Name as Santosh Kumar and Employee Code/AD ID as 900980. But when i used the prepopulate link. Both these fields are not reflected

    Below is the screen shot as the same is not pre populated.

    Link received in auto response is below

    https://www.jotform.com/63363449763465?reason1=&reason2=Testing%20Reason2&whyHas=Testing%20Supervisor%20Comments&location=Hyderabad&currentSupervECode=&rhrName=Santosh&rhrComments=Comments%20Testing&whatMeasures=Testing%20Supervisor%20retaining%20measures&employeeCodead=&designation110=Asst%20Manager&rhrEmail111=santoshk@tminetwork.com&dateOf112=12-05-2016&lastWorking=12-14-2016&1My114=Yes&2I=No&3I=Yes&4I=No&5My=Yes&6I=No&7I=Yes&8The=Yes&9I=No&10I=Yes&11I=No&12I=Yes&voluntary=Personal%20reason-%20Medical&involuntary=&employeeName=&supervisorName=BSLI%20MIS&supervisorEmail=bslimis@tminetwork.com&locationCode=987&currentSuperviname=&question1134=&question2135=&question3=&question4=&question5=&question6=&question7=&question8=&question9=&question10=&question11=&question12=&howMany153=324

     

    I have hilighted both the cases as the same was blank in the link received.

  • Profile Image
    JotForm Support

    Answered by candy on December 16, 2016 at 07:20 AM

    Hello, 

    I have checked the form(formID: 63363449763465) and I also checked your pre-population link.

    I have seen that your pre-population link is not true. You can not use the pre-population link as you can see the example below:

    .......&employeeName=&supervisorName=BSLI%20MIS.....(This definition is not true.)

    If you want to set the same variable to both the fields, you should have written the pre-population link as you can see the text below:

    ......&employeeName=BSLI%20MIS&supervisorName=BSLI%20MIS...

    So that, I have re-created your pre-population link as you can see below:

     

    https://www.jotform.com/63363449763465?reason1=&reason2=Testing%20Reason2&whyHas=Testing%20Supervisor%20Comments&location=Hyderabad&currentSupervECode= Santosh&rhrName=Santosh&rhrComments=Comments%20Testing&whatMeasures=Testing%20Supervisor%20retaining%20measures&employeeCodead=Asst%20Manager&designation110=Asst%20Manager&rhrEmail111=santoshk@tminetwork.com&dateOf112=12-05-2016&lastWorking=12-14-2016&1My114=Yes&2I=No&3I=Yes&4I=No&5My=Yes&6I=No&7I=Yes&8The=Yes&9I=No&10I=Yes&11I=No&12I=Yes&voluntary=Personal%20reason-%20Medical&involuntary=&employeeName=BSLI%20MIS&supervisorName=BSLI%20MIS&supervisorEmail=bslimis@tminetwork.com&locationCode=987&currentSuperviname=test&question1134=&question2135=&question3=&question4=&question5=&question6=&question7=&question8=&question9=&question10=&question11=&question12=&howMany153=324

     

    After fixing the issues, your pre-population link will be worked as you can see the screenshot below:

     

     

    Please check. If the issue still persists, let us know.

     

    Thank in advance.

  • Profile Image

    Answered by Santoshk on December 16, 2016 at 07:44 AM

    Hi,

    This link is prepopulated and is created by you team on December 16, 2016 at 07:20 AM. This link has to generate automatically after a submission is received in 1st Form. But as you reply says you have edited manually and typed BSLI MIS for Employeename. But i can't edit them manually for all the submissions.

     

    I request to arrange a call as there is some misunderstanding of my query or your response.

     

  • Profile Image
    JotForm Support

    Answered by candy on December 16, 2016 at 08:36 AM

    Hello,

    Sorry for the misunderstanding. I did not check your previous threads.

    I was trying to check your form again now and I have seen that you have set all the fields as read-only as you can see the following screenshot. 

    Did you do it on purpose?

    Moreover, I am not able to clone your form in order to test it on my side as you have enabled the option of "Do not allow my forms to be cloned by other users."

    Anyway, I had to do my test on your side and I have seen that the pre-population link of my colleague Owen has given you on the your old thread as the following:

    https://www.jotform.com/63363449763465?reason1={reason1}&reason2={reason2}&whyHas={whyHas}&location={location}&currentSupervECode={currentSupervECode}&rhrName={rhrName}&rhrComments={rhrComments}&whatMeasures={whatMeasures}&employeeCodead={employeeCodead}&designation110={designation110}&rhrEmail111={rhrEmail111}&dateOf112={dateOf112}&lastWorking={lastWorking}&1My114={1My114}&2I={2I}&3I={3I}&4I={4I}&5My={5My}&6I={6I}&7I={7I}&8The={8The}&9I={9I}&10I={10I}&11I={11I}&12I={12I}&voluntary={voluntary}&involuntary={involuntary}&employeeName={employeeName}&supervisorName={supervisorName}&supervisorEmail={supervisorEmail}&locationCode={locationCode}&currentSuperviname={currentSuperviname}&question1134={question1134}&question2135={question2135}&question3={question3}&question4={question4}&question5={question5}&question6={question6}&question7={question7}&question8={question8}&question9={question9}&question10={question10}&question11={question11}&question12={question12}&howMany153={howMany153}

    I have tried this link on your thank you page and I have seen that this link works perfectly. 

    However, the link that you had posted here as the following below:

    https://www.jotform.com/63363449763465?reason1=&reason2=Testing%20Reason2&whyHas=Testing%20Supervisor%20Comments&location=Hyderabad&currentSupervECode=&rhrName=Santosh&rhrComments=Comments%20Testing&whatMeasures=Testing%20Supervisor%20retaining%20measures&employeeCodead=&designation110=Asst%20Manager&rhrEmail111=santoshk@tminetwork.com&dateOf112=12-05-2016&lastWorking=12-14-2016&1My114=Yes&2I=No&3I=Yes&4I=No&5My=Yes&6I=No&7I=Yes&8The=Yes&9I=No&10I=Yes&11I=No&12I=Yes&voluntary=Personal%20reason-%20Medical&involuntary=&employeeName=&supervisorName=BSLI%20MIS&supervisorEmail=bslimis@tminetwork.com&locationCode=987&currentSuperviname=&question1134=&question2135=&question3=&question4=&question5=&question6=&question7=&question8=&question9=&question10=&question11=&question12=&howMany153=324

    In your link, the fields of employeeCodead and employeeName have been set as EMPTY. So that, it is normal that the fields will look empty in the form.

    You do not need to use different pre-population link for each submission. I recommend you to use the pre-population link that my colleague Owen has given you.

    In addition, I think you have deleted the pre-population link from your form as I could not find where did you use it. However, if you use that link that we have recommended you in your autoresponder email or in your thank-you page, you will experience that it will work.

    Also, please check the following guide related to this: https://www.jotform.com/help/164-Pass-Value-to-Another-Form-with-URL-Encoding 

    Please check again and if you need any help, let us know.

    Thanks.