I can not sign in to my account

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    Asked on December 16, 2016 at 07:35 AM

    Dear sir/ madam, 
     I can not sign in to my account. 
    I didn't receive the pass. reset instructions. 

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    Answered on December 16, 2016 at 07:46 AM

    I see that the account GayaneT is registered with your email address and holding Gold subscription plan. I also notice that your email address is in our bounce list and so you are not receiving emails to this email address. I have now removed it from the bounce list. Please try requesting for a password reset so that you should be receiving the reset instructions. 

    Let us know if you need any further assistance. We will be happy to assist.