- GayaneAsked on December 16, 2016 at 07:35 AM
Dear sir/ madam,
I can not sign in to my account.
I didn't receive the pass. reset instructions.
- JotForm SupportKiranAnswered on December 16, 2016 at 07:46 AM
I see that the account GayaneT is registered with your email address and holding Gold subscription plan. I also notice that your email address is in our bounce list and so you are not receiving emails to this email address. I have now removed it from the bounce list. Please try requesting for a password reset so that you should be receiving the reset instructions.
Let us know if you need any further assistance. We will be happy to assist.