What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I have a box for manually entering donation amount?

    Asked by npapadmin on December 16, 2016 at 11:47 AM

    Hello,

    I am making a Donation Form. How can I add an option of: 

    Here is my Jotform, at the bottom is the option: Another Amount

     
     

     

    This is what I am trying to make the form look like:

     

    Here is the form In Jotform:

    https://www.jotform.com//?formID=63497106886166

     

    Thank you,

    Michi

    Page URL:
    http://npap.org/donate/

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    JotForm Support

    Answered by david on December 16, 2016 at 02:13 PM

    You can achieve that by following:

    1. Create your products as radio buttons:

    Enable the "Allow Other" option of the Radio option field. Set it to ON and it will have a Textbox input option.

    See screenshot below

    2. Add Form calculation field to your form:

    3. Now, we will assign the values for radio buttons:

    We will assign only for 1000, the other value will come from the textbox:

    4. Now we will set that what is selected is copied to Form calculations:

    5. And we set up that Stripe payment is collecting values from that Form calculations field:

    Calculation field can be hidden of course.

    And here is my test form: https://www.jotformpro.com/form/63195628734970

     

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    Answered by npapadmin on December 16, 2016 at 02:28 PM

    Hi can I use your test form? This is somewhat over my head!

     

    Thanks.

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    Answered by npapadmin on December 16, 2016 at 02:37 PM

    I got up to the last part of Stripe. Where do i find Gateway Credentials?

    Here is what i have so far:

    https://www.jotform.com//?formID=63497106886166

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    JotForm Support

    Answered by Welvin on December 16, 2016 at 03:43 PM

    You can clone the form: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    As for getting Stripe account, you can register on this link: https://dashboard.stripe.com/register. You need to connect your Stripe account in the integration. 

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    Answered by npapadmin on December 16, 2016 at 03:51 PM

    Thank you very much.

    Is there any way to do this without having to register for anything? I didn't realize I have to register.

    Regards

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    Answered by npapadmin on December 16, 2016 at 03:53 PM

    We already have Authorize.net for our payment Gateway by the way.

     

     

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    JotForm Support

    Answered by Welvin on December 16, 2016 at 04:06 PM

    I'm sorry, but you cannot use the Stripe integration without creating your Stripe account.

    We have Authorize.net integration in the list. Just remove Stripe and drag Authorize.net in the form. You need to provide your API Login ID and Transaction Key in the configuration:

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    Answered by npapadmin on December 16, 2016 at 04:11 PM

    Thank you. So I can simply use Authorize.net in place of Stripe, great! Can you please instruct exactly what I do to integrate the above original with Authorize.net instead of Stripe then? 

     

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    Answered by npapadmin on December 16, 2016 at 04:24 PM

    To confirm, our Forms here in Jotform are already configured with payment through Authorize.net.

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    JotForm Support

    Answered by Welvin on December 16, 2016 at 04:48 PM

    Great! Here are the steps to get the amount from the calculation:

    1. Click the Authorize.net field.

    2. Click the wand icon to open the wizard:

    3. Click the gear icon (Settings) on the top right side:

    4. Choose Collect Donations in Payment Type Options and confirm the selection.

    Get Price From > Choose your calculation widget in the form. 

    Click the Save button and that's it! Your form is now configured to collect donation with a custom amount. 

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    Answered by npapadmin on December 16, 2016 at 05:35 PM

    Thank you much!

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    Answered by npapadmin on December 16, 2016 at 10:33 PM

    Hi, 

    What does that mean when you get Unable To Verify? I had to put the info again for configuring payment since I cloned this form from another rep at Jotform who helped me. I copy pasted exactly fro a form where payment is already configured. 

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    Answered by npapadmin on December 16, 2016 at 10:36 PM

    The other issue is that I am not seeing the Calculation option under the drop down menu for Get Price From I just see one option of None (Manual).

     

    Here is my form so far:

    https://www.jotform.com//?formID=63507915830155#

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    JotForm Support

    Answered by Welvin on December 17, 2016 at 02:01 AM

    When you are getting the unable to verify message, that means your API credentials are not correct. You need to contact Authorize.net about this matter and ask them if you API is ready or the account as a whole.

    As for the Get Price From, that is because you do not have a calculation widget in the form. Please add one, here's how: https://www.jotform.com/help/259-How-to-perform-calculation-in-the-form

    Lastly, your "Another Amount" option is not a box. You should enable the Other box from the top toolbar:

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    Answered by npapadmin on December 17, 2016 at 09:47 AM

    Thank you!