What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Maximum selections

    Asked by aecf on December 16, 2016 at 12:18 PM


    I don't want people to select more than 3 options i can see where to cap that from our side of things. 

    The targeted audience piece and the sessions piece


    Thank you!

    Page URL:

  • Profile Image
    JotForm Support

    Answered by John_Benson on December 16, 2016 at 01:59 PM

    I cloned your form and I see that your Entry Limits on the second checkbox field is disabled. You need to enable the Entry Limits of the checkbox field to maximum of 3 selections. Here's a guide:

    1. Open your form and select the checkbox field. After that, click the Properties Icon as shown in the screenshot below:

    2. Go to the Surveying tab, enabled the Entry Limits and set the maximum selections to 3. Click the Save Changes button when you're done.

    Hope that helps. If you need further help, please contact us again. Thank you.

  • Profile Image

    Answered by aecf on December 16, 2016 at 02:45 PM
    Thanks, I have done that and it still doesn't cap the limit when I go through the whole form submission. 
    Get Outlook for iOS
  • Profile Image
    JotForm Support

    Answered by david on December 16, 2016 at 03:36 PM

    I checked your form and the limits are working as expected.  If more than 3 selections are made in your checkbox field, there is an error and the form will not allow for completing a submission. 

  • Profile Image

    Answered by aecf on December 18, 2016 at 09:44 PM
    thank you!Marti Hines323.251.1625