What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my form not showing up?

    Asked by farmiloe on December 16, 2016 at 12:33 PM

    Hello! I created a form, linked it to my MailChimp account, and I am trying to post it to my Shopify account. I am using the Shopify code provided but the attached screenshot is what I keep receiving. Can you help?

     

    Thanks!

    Page URL:
    https://www.toobusytoeat.com/pages/enter-to-win-a-box-of-too-busy-to-e<br/>at-cookie-dough-protein-bars

    Screenshot
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    JotForm Support

    Answered by BJoanna on December 16, 2016 at 02:02 PM

    Please try to re-embed your form and follow steps that are provided inside of this guide:

    https://www.jotform.com/help/217-Adding-a-form-to-Shopify-Store-Frontpage 

    If that dose not resolve your issue, please try to use iFrame code:

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Hope this will help. Let us know if you need further assistance.