What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When publishing site, destination web page will not display form. iphone 5 320 width. HELP

    Asked by sambird3 on December 16, 2016 at 12:37 PM
    Page URL:

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    JotForm Support

    Answered by BDAVID on December 16, 2016 at 01:56 PM

    I checked the page where you have embedded the form, and it is displayed:

    If the issue continues, remove the form, and embed it back using the Iframe code: https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Let us know if you need more help.

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    Answered by sambird3 on December 16, 2016 at 04:07 PM

    Thanks.  it displays fine on desltop, as yo've seen, and on ipad. But NOT on iphone 5  320  width.

    It displayed correctly previously, publishing using the Muse selection, 320 width.  I don't want to force using iframe code.  help, please


    Sam Bird

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    JotForm Support

    Answered by BDAVID on December 16, 2016 at 04:47 PM

    The problem is not the form. It has to do with the style of your page, which is hiding the div where the form is embedded. You could try your form through the direct link and you will notice it displays fine in smaller views: http://www.jotform.us/form/63466182651156 

    Please contact your web-designer in order to fix your page.