What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have once again been dropped from receiving emails regarding new applications for Australian Shepherd Rescue Midwest. Help, please.

    Asked by AussieRescueMidwest on December 16, 2016 at 01:21 PM

    About a week ago I stopped receiving notifications regarding new applications entered into the system.  I appreciate receiving those alerts as I can keep up to date and notify other volunteers of incoming applications.  Please re-add me to the contact list.  Thank you

     

    Gwen O'Cull

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    JotForm Support

    Answered by Kiran on December 16, 2016 at 02:43 PM

    I have checked your email address and it is not listed in our bounce list. Also, I have checked the email history log of your account and see that the email address dgocull@yahoo.com is in our bounce list. I have now removed it from the bounce list and you should be now able to receive emails without any issue. 

    Also, please check the following guide that can help you with troubleshooting email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Please get back to us if you need any further assistance. We will be happy to help.