Is there a way to avoid duplicate submissions by checking a unique field?

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    Asked on December 16, 2016 at 02:33 PM



    I have a form for example with a field called TICKET the end user write your ticket number, for example 123456 (unique number)

    It´s possible when press SUBMIT form, Jotform validate if these number 123456 exits previously?

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    Answered on December 16, 2016 at 03:43 PM

    Hello - There is a way to achieve that by setting a Unique Question to your form.

    Just click PREFERENCES at the top of the FORM BUILDER > ADVANCED tab > pick the field that you want to be unique (in this case the Numero de Ticket field) as your UNIQUE QUESTION > SAVE.

    Related guide: How-to-set-Form-Limits-Based-on-a-Unique-Question