My form is not showing up to the public

  • pharback
    Asked on December 16, 2016 at 2:58 PM

    Here is my form to give to the public.  It is not showing up.  Any ideas why?

     

  • Jan
    Replied on December 16, 2016 at 3:56 PM

    I already replied on your previous thread back in December 5, 2016. Here's the link: https://www.jotform.com/answers/1004103.

    Here's my reply: 

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    Your account is currently suspended. I checked your form and I can see that you asking for login credentials and credit card details. This is not allowed in JotForm. Please check our terms of use.

    My form is not showing up to the public Image 1 Screenshot 30

    My form is not showing up to the public Image 2 Screenshot 41

    If you need to collect payment from your users, you need to use one of our payment processors.

    We can re-activate the account but we need to delete the form. We'll wait for your reply.

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    Let us know if you have any questions. Thank you.