What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Received an email that says I've exceeded my monthly limit for form view

    Asked by rickeb on December 16, 2016 at 04:03 PM

    I got the attached email yesterday. When I logged onto to my account my profile listed my account type as Free, I just paid the 2 year fee of $69.50. My form views said I'd only used 64 of 1000. Please advise.

    Rick Bowser

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    JotForm Support

    Answered by Mike_G on December 16, 2016 at 05:55 PM

    I have fixed the issue. We sincerely apologize for any inconvenience this may have caused you. And, we appreciate you reporting this to us. Please feel free to contact us again anytime should you have other questions or concerns.