What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What are my payment submission limits

    Asked by scliffordusarollersportsorg on December 16, 2016 at 06:10 PM

    Am I limited on how many payments I can process on my forms? If so what happens when the limmit is reached and customers try to submit?

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    JotForm Support

    Answered by Boris on December 17, 2016 at 06:19 AM

    Yes, the number of payment submissions you can receive is limited to up to 10 payment submissions per month for a free plan.

    If you need to receive a higher amount of payments, you can upgrade to one of our paid plans that supports the number of payment submissions you expect to be receiving. Our first tier Bronze plan already comes with as many as 1.000 payment submissions you can receive per month.

    You can see these details for each of our plans on our pricing page:

    https://www.jotform.com/pricing

    Should you reach your monthly amount of payment submissions, same as with any other monthly limits, your forms would get temporarily disabled until your counters reset on the first day of next month. You can also upgrade your account to increase the limits.

    If you need further clarifications, please let us know.