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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email in bounce/block list

    Asked by iantcanada on December 16, 2016 at 07:03 PM
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    JotForm Support

    Answered by ashwin_d on December 17, 2016 at 07:02 AM

    Hello iantcanada,

    On which email you are not receiving submission emails? I did check your last edited form and found that you have set ianthocan@gmail.com as the recipient email address. Your email address is not in our bounce list.

    Please note that you can yourself check if any of your email address is in our bounce list. You may like to take a look at the following guide which should help you:  https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List

    Thank you!