What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I limit my form to specific users only?

    Asked by Cliff Gittens  on December 17, 2016 at 11:57 AM

    Hi,

    My need at the present time is to create a fillable PDF form for our internal needs.  Your site seems to provide that ability, which is fantastic.

    However, I don't require any of your other services.  My question is, if I complete my form on your site and download it to our system, will the form and its future contents only be accessible by our internal users?  

    Thanks

  • Profile Image
    JotForm Support

    Answered by Jim_R on December 17, 2016 at 02:14 PM

    However, I don't require any of your other services.

    We only provide one kind of service, and that's an online form builder. If you meant you won't need the other features/options we offer, sure, that wouldn't be a problem.

    My question is, if I complete my form on your site and download it to our system, will the form and its future contents only be accessible by our internal users?  

    Your internal users won't actually have access to any of your Form Data except you (as the account owner). Your users will only see the form (whether it's an online form or a fillable PDF), fill it out, and that's the end of it from their perspective.

    From your perspective as the form owner however, regardless if it's in an online form or a fillable PDF form, the Submission Data will always be sent to your JotForm account.

    Related guide: How-to-View-Form-Submissions

    So if your end goal is to limit your audience to just your internal users, then ensure you will only share the link/URL of your form (or the fillable PDF) with your internal users alone. With the form submission data, these are only accessible by form owners.