Form includes info when mailed not on it

  • pbavery
    Asked on December 17, 2016 at 12:45 PM

    Hello- my formID=63507307162148 looks fine but when it is filled out and returned it has questions that aren't on it but came from the original unedited template (puppy preferences etc ) included. Screen shot included- Can this be corrected?Form includes info when mailed not on it Image 1 Screenshot 20

    Thanks! paul

    Page URL: http://cuteodyssey.org/adoption-app.html
  • BJoanna
    Replied on December 17, 2016 at 2:46 PM

    This is happening because email Notification of your form has template of original form. 

    To resolve your issue simply delete email Notification on your form and create new one. Inside of new email Notification you will have all correct fields from your form and correct values of those fields. 

    Form includes info when mailed not on it Image 1 Screenshot 20

    How to Delete Notifications/Autoresponder

    Setting Up Email Notifications

    Hope this will help. Let us know if you need further assistance.