Form includes info when mailed not on it

  • Profile Image
    Asked on December 17, 2016 at 12:45 PM

    Hello- my formID=63507307162148 looks fine but when it is filled out and returned it has questions that aren't on it but came from the original unedited template (puppy preferences etc ) included. Screen shot included- Can this be corrected?

    Thanks! paul

  • Profile Image
    Answered on December 17, 2016 at 02:46 PM

    This is happening because email Notification of your form has template of original form. 

    To resolve your issue simply delete email Notification on your form and create new one. Inside of new email Notification you will have all correct fields from your form and correct values of those fields. 

    How to Delete Notifications/Autoresponder

    Setting Up Email Notifications

    Hope this will help. Let us know if you need further assistance.