What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Access Problem (Firewall issue)

    Asked by Zac on May 21, 2012 at 06:30 PM

    My firewall is blocking my form, what URL do I need to tell my firewall to let bypass in order for the form to work?

    Page URL:
    http://productfactory.tv/_flashSite/form.html

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    JotForm Support

    Answered by Mike_T on May 21, 2012 at 07:34 PM

    Thank you for contacting us.

    Please try to whitelist the following names:

    form.jotform.us

    submit.jotform.co

    submit.jotform.us

    If that does not help, please provide us with error message.