Jotform Getresponse Integration

  • upperechelonconsulting
    Asked on December 18, 2016 at 4:57 AM

    I have recently submitted a form which I have integrated with Getresponse. I have tried it out and the form details gets delivered to the email address but the getresponse isn't adding any additional details, name, emails, etc. I thought that maybe it wasn't integrated correctly. 

    I have tried it again but disabling and putting the key in again but it still doesn't work.

    Any suggestions?

  • Mike_G JotForm Support
    Replied on December 18, 2016 at 6:17 AM

    To my understanding, you are doing the same steps that are shown in the guide below when you're trying to integrate your form with GetResponse, is that correct?

    https://www.jotform.com/help/397-How-to-Integrate-Form-with-GetResponse

    Please give me some time to test and try to reproduce the issue you're having and I will get back to you as soon as possible.

    Thank you.

  • Mike_G JotForm Support
    Replied on December 18, 2016 at 8:41 AM

    I have integrated a test form to my GetResponse account and have not encountered any issues.

    Jotform Getresponse Integration  Image 1 Screenshot 30

    I have made a test submission on the said form and I'm able to see the new contact in my GetResponse Dashboard page.

    Jotform Getresponse Integration  Image 2 Screenshot 41

    You can also follow the instructions given in the documents below to search and/or view contacts in your GetResponse account.

    https://support.getresponse.com/faq/new-search-contacts

    https://support.getresponse.com/uploads/2011/07/783CBd01.pdf