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    Jotform Getresponse Integration

    Asked by upperechelonconsulting on December 18, 2016 at 04:57 AM

    I have recently submitted a form which I have integrated with Getresponse. I have tried it out and the form details gets delivered to the email address but the getresponse isn't adding any additional details, name, emails, etc. I thought that maybe it wasn't integrated correctly. 

    I have tried it again but disabling and putting the key in again but it still doesn't work.

    Any suggestions?

    Page URL:
    https://form.jotform.co/63522382557863

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    JotForm Support

    Answered by Mike_G on December 18, 2016 at 06:17 AM

    To my understanding, you are doing the same steps that are shown in the guide below when you're trying to integrate your form with GetResponse, is that correct?

    https://www.jotform.com/help/397-How-to-Integrate-Form-with-GetResponse

    Please give me some time to test and try to reproduce the issue you're having and I will get back to you as soon as possible.

    Thank you.

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    JotForm Support

    Answered by Mike_G on December 18, 2016 at 08:41 AM

    I have integrated a test form to my GetResponse account and have not encountered any issues.

    I have made a test submission on the said form and I'm able to see the new contact in my GetResponse Dashboard page.

    You can also follow the instructions given in the documents below to search and/or view contacts in your GetResponse account.

    https://support.getresponse.com/faq/new-search-contacts

    https://support.getresponse.com/uploads/2011/07/783CBd01.pdf