Why condition is not copying the field's value if it has the default value prefilled?

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    Asked on December 18, 2016 at 08:59 AM

    I have one field {State for webmerge} that is populated (using a condition) from either the field {State} or {Province} based on the contents of the field {Country}.

    Country has a default value of "United States" - but it appears the condition doesn't execute unless the {Country} field is touched. I want the condition to execute even on the default value of {Country} - how can I do this?

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    Answered on December 18, 2016 at 03:25 PM

    Could you please try to add one more condition to the existing ones, like this:

    That should trigger copying of those values. Also, add the same condition to your other condition (number 2. in conditions list). And make sure you put All for 'If___of the "if" rules are matched' like in the image above.

    I did some tests and field with default value was copying fine.

    Please try and let us know if it works for you.

    Thank you!

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    Answered on December 18, 2016 at 05:48 PM

    Yes - it seems to be working. Thanks!

    But I don't understand why the other condition is needed... 

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    Answered on December 18, 2016 at 11:21 PM

    I'm glad that my colleague's suggestion worked.

    Upon checking your form, I presume the reason might be related to the number of conditions dependent on the input field. When multiple conditions are setup, it tends to become more strict when triggering the specific actions, so it needs another condition for that.