Script won't fit into Frontpage, web component, HTML box.

  • Profile Image
    jerstrol
    Asked on December 18, 2016 at 11:07 AM

    Dear Support.

    When I paste the Script into Frontpage, web component, HTML box, it cuts off the last 1/3 of the script. Can you help with this.

    Thank you.

    Jerry Strollo

  • Profile Image
    jonathan
    Answered on December 18, 2016 at 03:39 PM

    Hi Jerry,

    Can you please confirm that you were referring to the steps described on our user guide: 

    https://www.jotform.com/help/11-Adding-a-form-to-a-Frontpage-site

    Can you also share to us the URL of your website so we can also review how the form was embedded.

    We will wait for your response.

    Thanks.

  • Profile Image
    jerstrol
    Answered on December 18, 2016 at 07:44 PM
    Hello Jonathan.

    Thank you for quickly responding and sending the link. I've tried doing
    that numerous times, but the script keeps getting cut off, as if it's
    too long to fit in the HTML.
    box.

    I've been reading your support articles so I tried the IFrame. That
    works but the Form stretches from the right side margin to the left
    side margin.

    Is there a way to have just the Form without the blue colored borders.

    My URL is:

    http://firesafetydirector.com/active_shooter-medical_emergency_PRACTICE%20v1.htm


    Thank you.

    Jerry


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  • Profile Image
    Helen
    Answered on December 19, 2016 at 01:30 AM

    Hi Jerry,

    Thank you for contacting us.

    I tried to check your website that you shared. However, I could not access it. I got a message like this. As you can see below:

    If you provide us your correct direct URL of a website, I can help you to fix your form margin. We will be waiting for your response.

    If you have any questions or issue, feel free contact us.

  • Profile Image
    jerstrol
    Answered on December 19, 2016 at 09:45 AM
    Hello Helen.

    Thank you for responding. Sorry the URL I sent you was rejected. I was
    able to change the Page Background and that solved my problem.

    The IFrame method for the FrontPage Platform worked as well.

    No further assistance is needed at this time.

    Thanks again.

    Jerry



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