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    Form Width - Eliminate Horizontal Scrolling

    Asked by rickarcher on December 18, 2016 at 02:09 PM

    How can I make my entire form narrower, forcing text to wrap, so that it fits in the body area of https://batgap.com/batgap-general-information-form/ and there's no horizontal scrolling?

    Page URL:
    https://batgap.com/batgap-general-information-form/

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    JotForm Support

    Answered by BJoanna on December 18, 2016 at 05:47 PM

    Please add Mobile Responsive widget to your form, to see is that will resolve your issue with embedded form. Inside of this guide you can find how to add widget to the form:

    https://www.jotform.com/help/252-How-to-Add-a-Widget-to-your-Form 

    Hope this will help. let us know if you need further assistance. 

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    Answered by rickarcher on December 18, 2016 at 06:07 PM

    Thanks. That did it. Is there a way of getting rid of the vertical scroll bar and just having the entire form sit in the body of the page.

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    JotForm Support

    Answered by Charlie on December 18, 2016 at 11:41 PM

    I'm checking your website https://batgap.com/batgap-general-information-form/ but I cannot see the vertical scroll bar.

     

    If you embedded the form using the iFrame embed code, it is possible that the <script> code included in the embed code may conflict with your website's own scripts, causing the iFrame to NOT adjust its height, it would have a fixed height which would trigger a scroll bar if the screen size/display is smaller. 

    I also see that you are embedding the form on a Wordpress website, perhaps this guide might help: https://www.jotform.com/help/324-A-guide-to-forms-for-WordPress-users 

    Let us know if they work.

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    Answered by rickarcher on December 19, 2016 at 10:55 AM

    Your answer to another of my questions, recommending that I use iFrame, solved the problem of the vertical scroll bar. Thanks.

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    JotForm Support

    Answered by Boris on December 19, 2016 at 11:43 AM

    We're glad to hear that, Rick. The iFrame embed method prevents most kind conflicts between your website and the form, which is why the iFrame embed method is preferred. We're glad to hear that it also solved the issue with the sizing of your form.

    If there is anything else we can help you with, please don't hesitate to open another support thread in our forum anytime:

    https://www.jotform.com/contact

    Thank you.

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    Answered by rickarcher on December 19, 2016 at 11:49 AM

    Thanks. I do have an issue which I posted in this thread, if you'd like to take a look. You guys are great.

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    JotForm Support

    Answered by Boris on December 19, 2016 at 12:20 PM

    I see my colleague moved your question posted there into your own dedicated support thread about that issue:

    https://www.jotform.com/answers/1015157

    We will assist you with it there, shortly. Thank you!