What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form won't submit

    Asked by rickarcher on December 18, 2016 at 02:31 PM
    I created my form on https://batgap.com/batgap-general-information-form/, but when I try to submit it, it just says "Please wait..." Never completes the submission. I was having the same problem with my previous system - Contact Form 7 - on Wordpress. It used to work and still does for simpler forms, but not for this one. So it would seem there's something more fundamental going on. Maybe the recent upgrade to WordPress 4.7?
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    JotForm Support

    Answered by BJoanna on December 18, 2016 at 06:05 PM

    I have tested your embedded form and I was able to replicate mentioned issue. When I tried to submit your form, submit button was stuck on "Please wait...".

    Please re-embed your form with iFrame code. Inside of this guide you can find how to get iFrame code of your form: https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Hope this will help. Let us know if you need further assistance.