What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why do I keep getting password reset emails?

    Asked by Wes on May 21, 2012 at 08:01 PM

    I am not trying to reset my password. Is someone trying to hack my account?

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    JotForm Support

    Answered by idarktech on May 21, 2012 at 09:26 PM

    Hi Wes,

    It's not from our end. As a precautionary measure, please change your password right away. 

    I suspect someone is trying to retrieved your password or maybe someone have mistakenly typed their emails. We do not have any idea, but the best way to overcome this is to change your password.

    Please let us know if you have any further questions. Thanks!