How to let shopper choose quantities for different sizes?

  • marytrostle
    Asked on December 18, 2016 at 9:59 PM
    I need the same help for another paypal form on the same site and the form link is https://form.jotform.com/63467822175159 . I have the image but when I put it on my site and clicked all that happened was a thank you saying we received your submission but I never had a chance to pay. Also how does a shopper choose quantities for different sizes in the same transaction….lets say I want to purchase 2 XL and 2 XXL?
  • Chriistian Jotform Support
    Replied on December 18, 2016 at 10:23 PM

    Please note that when no item is selected and the total is 0, the form will automatically direct to the Thank You page when submitted. You will have to select an item first in order to get redirected to the Paypal page. I cloned your form and tested it, and I get redirected to the Paypal page successfully when I select a product. How to let shopper choose quantities for different sizes? Image 1 Screenshot 60

    With regards to your question on how to let a user select multiple sizes of the same product, please see the steps below:

    1. Open the payment integration wizard.

    2. Select the edit icon next to the product

    How to let shopper choose quantities for different sizes? Image 2 Screenshot 71

    3. Click the edit icon of the T-shirt option

    How to let shopper choose quantities for different sizes? Image 3 Screenshot 82

    4. Set the "Create sub products from Options" to YES

    How to let shopper choose quantities for different sizes? Image 4 Screenshot 93

    Save the options and you're all set. Here's how it should look after:

    How to let shopper choose quantities for different sizes? Image 5 Screenshot 104

    You can also check out this guide for more info: How to Add Options to Payment Forms?

    Please let us know if you need further assistance.
    Regards.

     

  • marytrostle
    Replied on December 19, 2016 at 7:44 AM
    Thank you so much….you guys are awesome…so quick to respond with clear directions…you are my new favorite customer service group!!!
    ...
  • Welvin Support Team Lead
    Replied on December 19, 2016 at 7:57 AM

    You're welcome and thank you for the great feedback :) Please feel free to contact us back if you need help with anything else. We are always glad to be of assistance.

  • marytrostle
    Replied on December 19, 2016 at 8:18 PM

    Well here I am again....am attaching a screen shot .....my form doesn't look like yours....where did I go wrong?

    How to let shopper choose quantities for different sizes? Image 1 Screenshot 20

  • Chriistian Jotform Support
    Replied on December 19, 2016 at 9:45 PM

    Your form appears that way due to having 2 T-shirt size options in the product setup.

    How to let shopper choose quantities for different sizes? Image 1 Screenshot 30

     

    To resolve this, simply remove the first T-shirt option with sub-products turned off.

    How to let shopper choose quantities for different sizes? Image 2 Screenshot 41

     

    You can also clone my demo form here to see how it is setup: http://form.jotform.com/63537761979979 
    Cheers.

  • marytrostle
    Replied on December 21, 2016 at 9:45 AM

    Yep that worked!!!

    OK only one more question. My client is concerned about the security because of the social security # is on the form...he wants to know how secure is our form? Thanks in advance! Mary
  • Welvin Support Team Lead
    Replied on December 21, 2016 at 10:03 AM

    That's great to know. Your question about the security of the SSN has been moved into a new thread. You'll be answered there. Here's the link: https://www.jotform.com/answers/1017014