- Irene AninditaAsked on December 19, 2016 at 04:13 AM
Can you please help me with this? please see attachments
- JotForm SupportJim_RAnswered on December 19, 2016 at 04:51 AM
Hello Irene, can you double check the File Type extensions allowed on the File Upload field? It's also a good idea to double check the File Size limit while you're at it.
Since you never mentioned what form you're working on, I tried my luck by manually typing in the address I saw on the screenshot you sent us. However, I failed to load the page (perhaps it's just viewable from your company's end).
We can better assist you if we could take a look at the actual form you're currently working on. Just share us the Form URL/ID or website/page URL where you have it embedded. In the interim, try the guides I sent first then get back to us if you need more help.