Form doesn't update on Preview Mode or WordPress

  • avirap
    Asked on December 19, 2016 at 6:34 AM

    Hello,

    My forms don't update after I edit and save a change.

    It shows always the original form and doesn't include the edit neither in Preview Mode nor on WordPress.

    Please advise what to do.

    Thank you.

    Avi

  • candy
    Replied on December 19, 2016 at 7:20 AM

    Hello Avi,

    I have checked your account and your forms. 

    I have added a phone number field into your form named "Subscription Agreement" and saved it in order to test. I was able to see the changes in the Preview mode as you can see the screen below:

    Form doesnt update on Preview Mode or WordPress Image 1 Screenshot 20

    I have removed the phone number field from your form and saved again. I was able to see the changes in the Preview mode, again.

    I have used Mozilla Firefox for testing. Which web browser do you use?

    Also, my recommendation would be to clear your web browser caches.

    Maybe, you have been logged out of JotForm during the saving progress. 

    Please try again and re-check the issues that I have mentioned above. If the issue still persists, let us know.

    Thanks in advance.

  • avirap
    Replied on December 19, 2016 at 7:45 AM
    Ok clearing te Cache (again) worked!

    Another question, do you have an E-Signature Widget that is legally binding? Can you tell me if a legal agreement signed on JotForm is legally binding?

    Thank you again.

    ...
  • Welvin Support Team Lead
    Replied on December 19, 2016 at 7:58 AM

    That's great!

    I have moved your other question to a separate thread. Please find it here: https://www.jotform.com/answers/1014900. 

  • avirap
    Replied on December 19, 2016 at 8:45 AM
    Okay but I don’t see the answer.

    ...
  • Helen
    Replied on December 19, 2016 at 8:58 AM

    Hi,

    Thank you for contacting us.

    Your question was answered. You can see and follow your answer via this link: https://www.jotform.com/answers/1014900

    Please let us know if you need any further assistance.