What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My required fields are not being enforced as such

    Asked by ADXsiri on December 19, 2016 at 04:04 PM

    Hi there,

     

    I have created a form that I have embedded into our website but the required field are not working. When you click on the next button at the bottom of the form it lets you go to the next page without filling in the required fields. How do I prevent this from happening? 

     

    Form in jotform platform 
    https://www.jotform.com//?formID=63527909810865

     

    Form on website
    https://adxdepot.com.au/order-form/custom-timber-door

     

    Best regards,

    Siri

  • Profile Image
    JotForm Support

    Answered by AIDAN on December 19, 2016 at 04:21 PM

    Please consider embedding your form using the iFrame method, as shown by this tutorial: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

     

    There seems to be a conflict between the form and your own page, and this iFrame method should help resolve that.

     

    Please let us know if the problem still exists after embedding your form with this method. Thank you in advance.

  • Profile Image

    Answered by ADXsiri on December 19, 2016 at 04:42 PM

    Great! That worked :) Thank you

  • Profile Image
    JotForm Support

    Answered by AIDAN on December 19, 2016 at 04:54 PM

    You're quite welcome. Have a nice day! :)