What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Uploaded image won't save

    Asked by Wedo on December 19, 2016 at 05:50 PM

    Hi there,

    I've uploaded a new background image to my new survey,  but it won't save? 

    Are you able to assist?

    I need to send out this survey today. 


  • Profile Image
    JotForm Support

    Answered by BDAVID on December 19, 2016 at 10:29 PM

    Is this http://www.jotform.co/form/63468895950878 the form you are referring to? I just cloned and changed the background, please see the example:

    You can try using a different browser, we recommend using Chrome or Firefox. Let us know if you need more help.