What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Problems with Jotform embed code Wordpress

    Asked by Jonathan  on December 19, 2016 at 09:25 PM

    Hi, I'm trying to embed my client's jotform onto a page on his website. While the form appears on the page, it seems to be stalling during the "Submit" process. If you could advise on resolving the issue I'd appreciate it. Thanks!

     

    Page link: http://www.teamgsdhawaii.com/leasing-questionnaire/.

    Page URL:
    http://www.teamgsdhawaii.com/leasing-questionnaire/

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    JotForm Support

    Answered by John_Benson on December 20, 2016 at 01:36 AM

    Hello,

    I checked your website and I was able to replicate the issue. I was also stuck in the Submit button. See the screen capture below:

    However, when I did a test submission to your form direct link, it submits successfully. Please try this, re-embed your form using iFrame method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.

    Please try it and let us know how it goes.

    Thank you.

     

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    Answered by Jonathan  on December 20, 2016 at 03:45 AM
    Thanks for your help, everything seems to be working fine now.
    Mahalo,
    Jonathan Zane
    Creative Marketing & Graphic Design
    Email: jonathan@eiendesignstudio.com | PH: (808)
    927-5866
    www.eiendesignstudio.com
    ...