What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Do you have customer service support?

    Asked by Tracy Rosemont on May 22, 2012 at 10:34 AM

    We have a jotform in place.  Question...what is the cost?  Also want to know if a employee from another location can log in site for orders placed and will customer get a email confirming they place an order? Also we have our other branch using your service, can we design close to their form?

    Tracy Rosemont

    770-712-1733

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    JotForm Support

    Answered by Goldo on May 22, 2012 at 01:11 PM

    Cost depends on your plan, see http://www.jotform.com/pricing/ .

    Yes, other from different location can login to your Jotform account if they have the right details.

    You can set an autoresponder via Jotform so that customer will receive an email when they placed an order.

    Absolutely, you can clone their form and make changes to it.


    Let us know if you have other questions.