What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Images deleted Jotform

    Asked by Timvanaerschot on December 20, 2016 at 03:55 AM

    Hi,

    I deleted a form a few weeks ago, but needed the images that were send in again this week.
    We recovered the form itself, but there are no submissions visible any more.

    Can we recover the submissions?

    Regards, Tim

    Page URL:
    https://form.jotformeu.com/62583013494355

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    JotForm Support

    Answered by Chriistian on December 20, 2016 at 04:14 AM

    Hi,

    Please note that when you delete a form, the fields are also deleted. When you delete an image field in a form, the submissions associated with that field will be deleted also. 

    The deleted submission has no possibility to restore from our servers. That is why we recommend our JotForm users to backup their submission data before deleting the submissions in their forms. How to Delete Form Submission Data

    Do let us know if you need further assistance.
    Regards