Images deleted Jotform

  • Profile Image
    Timvanaerschot
    Asked on December 20, 2016 at 03:55 AM

    Hi,

    I deleted a form a few weeks ago, but needed the images that were send in again this week.
    We recovered the form itself, but there are no submissions visible any more.

    Can we recover the submissions?

    Regards, Tim

  • Profile Image
    Chriistian
    Answered on December 20, 2016 at 04:14 AM

    Hi,

    Please note that when you delete a form, the fields are also deleted. When you delete an image field in a form, the submissions associated with that field will be deleted also. 

    The deleted submission has no possibility to restore from our servers. That is why we recommend our JotForm users to backup their submission data before deleting the submissions in their forms. How to Delete Form Submission Data

    Do let us know if you need further assistance.
    Regards