What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have cloned a form and renamed it. However, email alerts continue to carry the original name. I cannot find the original name anywhere on the form.

    Asked by kanderson on May 22, 2012 at 10:58 AM
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    Answered by pinoytech on May 22, 2012 at 12:25 PM


    Have you tried already deleting your browser cache and cookies? If not, please give a try and let us know if the said issue still persist so we can further assist you.

    Thank you!

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    Answered by kanderson on May 22, 2012 at 02:58 PM
    Yes, I have cleared the cache and cookies, but the problem continues.
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    JotForm Support

    Answered by Goldo on May 22, 2012 at 03:01 PM

    Go to Setup & Embed > Email Alerts and check the email address.

    If not, please provide us the form ID so that we can check.