- YiannisBizmanAsked on December 20, 2016 at 09:25 AM
Hi i seen to have a common problem, my for is not updating the changes i make in the editor. I cleared my browsers cache and cookies but it doesnt update! Is there a solution. Ps i am on the Europe Servers.
- JotForm SupportsethAnswered on December 20, 2016 at 09:39 AM
Your issue is checked by our back-end team. The issue should be fixed now. Could you please check it again from your side. If the it persists please contact us again.
- YiannisBizmanAnswered on December 20, 2016 at 11:37 AM
Hello and thank you for the quick response. Unfortunately the problem isn't solved. The highlighted field is white and the text is also white. In the editor I have changed the color preference but it doesn't work in the form.
- JotForm Supportashwin_dAnswered on December 20, 2016 at 12:10 PM
I did check your form and found that since the font color of your input value is white. When you click on any of the form field, the text is not visible because of the background color.
One way to solve this issue is to remove the highlighting effect of form. Please check the screenshot below how to disable highlighting effect:
Hope this helps.
Do get back to us if you want to retain the highlighting effect, we will help you change the font color.