What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    receiving emails to Office 365

    Asked by Peter Sims  on December 20, 2016 at 09:42 AM

    the emails from Jotforms come from info@fghsecurity.co.uk but the SPF record in our DNS recognises that this has not come from our domain so rejects the email.

    I can create a connector in O365 to allow anonymous emails from an external IP address but to do this I require the external IP address of your sending servers (this can include multiple IP addresses)


    Please can you let me know these details as soon as possible to resolve this issue


    Thank you

    Peter Sims

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    JotForm Support

    Answered by Chriistian on December 20, 2016 at 09:48 AM

    You can try to whitelist the IP addresses listed on this guide so you can receive the emails from your form properly: Whitelisting JotMails IP Addresses. If you have any other questions or concerns, please feel free to contact us again.