The link for our logo form is not working when put into an email

  • weworkops
    Asked on December 20, 2016 at 9:44 AM

    Hi Jotform Team, 

     

    The link for our logo form is not working when put into an email. It opens properly on the Jotform website but we get this message when trying the link out in an email (attached below). We tried to have WeWork look into this but they have no idea what the issue may be. 

    The link for our logo form is not working when put into an email Image 1 Screenshot 20

    Best,

    Diana

    Jotform Thread 1015935 Screenshot
    Page URL: https://form.jotform.co/33525863566867
  • Welvin Support Team Lead
    Replied on December 20, 2016 at 10:02 AM

    The error says that the form has been deleted. But I think you've figured it out already. The form is now working, here's a screenshot:

    The link for our logo form is not working when put into an email Image 1 Screenshot 20

    If you are still getting the error, then I think your link in the email is not correct. Please double check that. The link should have the correct form ID: 33525863566867.