What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I lost all my loding information and need to change in the account what email the finished form is sent to. How do I do that??

    Asked by cody white on May 22, 2012 at 01:20 PM

    I was helping my uncle with his company's website ( www.eaglecreekmodular.com) and there a contact form on the "request a quote" page, and somehow a few months ago when I was working with it, his companies email which is: eaglecreekmod@gmail.com, was NOT put on the reciving end of the emails, and mine codywhitecretive@gmil.com was. Now I used mine to test it for a few trys, but switiched it back I thought. NOw obvioulsy it's not switiched, and we NEED it to be, but I do not remember the login info. to the account to make that switich. CAN YOU PLEASE HELP?? thank you



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    JotForm Support

    Answered by Goldo on May 22, 2012 at 01:49 PM

    You can retrieve the username/password using your email address. Go to 'forgot password' option on the bottom right of Jotform homepage.