- totinograceAsked on May 22, 2012 at 01:36 PM
We currently have a premium subscription, but want to downgrade to the basic for the summer (we're a high school). When I try to do this online, it sends me to a primus page where I'm suppose to enter my username and password, but it's not working. I would like to get this resolved before I'm billed again on May 25th. Please help.
- JotForm SupportGoldoAnswered on May 22, 2012 at 01:42 PM
I have canceled your subscription for you. Feel free to re-subscribe at any time.