saving form without making payment

  • CDSPadmissions
    Asked on December 20, 2016 at 2:07 PM

    Hello--

    We've set up a form to allow users to submit the partially completed form and edit it at a later date. But once we added payment integration through PayPal, the form stopped letting users save the form partway through without making the payment. Is there a way to include the payment option without having it block users who want to save and finish later?

  • David JotForm Support
    Replied on December 20, 2016 at 3:41 PM

    There is an alternate method that saves data using a session system.  This method requires two forms and a Page Break in order for it to work and our session system will not be able to handle a large amount of records in drop down menus and things of that nature.

    https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later

    This does take a fair bit more setup than the method you are currently using but will allow for users to save their data without having to submit the form.