What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    saving form without making payment

    Asked by CDSPadmissions on December 20, 2016 at 02:07 PM


    We've set up a form to allow users to submit the partially completed form and edit it at a later date. But once we added payment integration through PayPal, the form stopped letting users save the form partway through without making the payment. Is there a way to include the payment option without having it block users who want to save and finish later?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on December 20, 2016 at 03:41 PM

    There is an alternate method that saves data using a session system.  This method requires two forms and a Page Break in order for it to work and our session system will not be able to handle a large amount of records in drop down menus and things of that nature.


    This does take a fair bit more setup than the method you are currently using but will allow for users to save their data without having to submit the form.