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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am trying to log in and it tells me that it does not recognize my email

    Asked by Marti  on December 20, 2016 at 02:50 PM

    This is a business and we use one log on so that we can work on each other forms.  I need to make sure we do not loose our forms.  We use them over and over for each school.

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    JotForm Support

    Answered by Jim_R on December 20, 2016 at 04:37 PM

    Hey Marti, I can't see any accounts under the email address you used for this post - marti.jathje@lea-hou.org

    But I found the account associated with this form https://www.jotform.com/52285744558971 The username is marti.rathje and the email associated with it is britney.roese@lutheransouth.org

    Ensure you will use either the username (marti.rathje) or the email (britney.roese@lutheransouth.org) when logging in, along with the respective password.

    In case this is not the account you're hoping to log in to, give us a Form ID/URL so we can locate the account associated with it.