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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Dropbox Integration Limits

    Asked by jhongosh on May 22, 2012 at 02:15 PM

    Hi there!

    I'm a brand new JotForm user and I'd like to receive a number of semi-large files through this type of form. For that reason, I've elected to set up my account to use Dropbox integration. 

    My question is whether those file sizes count against my account's Available Space as listed in your pricing plans. That is, if I'm sending files directly to Dropbox and go over the 1GB limit for the $10/month plan, say, will I need to pay for the higher plan option or not?

    Thanks for your help!

    Jacquelynn

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    Answered by gori-mathew on May 22, 2012 at 03:17 PM

    Hi,

    welcome and we are glad having you on Jotform.

    JotForm has its own space limit as dropbox has too. So if you upload on jotform it still counts as a jotform upload!. The solution to manage your space is to clean your JotForm submissions from time to time. In this case your JotForm account space quota will be refreshed, and DropBox files will not be touched.

    For more information on how to integrate Dropbox to your form you may visit this link:
    http://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm

    This thread may answer a few of your dropbox/upload space related questions  http://www.jotform.com/answers/956-Several-Questions

    Lets know if you need further assistance!