What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Lightbox form not popping up full size

    Asked by innercityskylineinc on December 20, 2016 at 04:10 PM

    Having Similar Problem 

     

     <script src="https://form.jotform.com/static/feedback2.js?3.3.REV" type="text/javascript"> 

     var JFL_51317398958167 = new JotformFeedback({ 

     formId: '51317398958167', 

     base: 'https://form.jotform.com/', 

     windowTitle: 'Patio Quotes', 

     background: '##1b0b0b', 

     fontColor: '#FFFFFF', 

     type: '1', 

     height: 650, 

     width: 800, 

     openOnLoad:false }); 

     </script>

    <script language="JavaScript">

    var delayseconds = 5;

        function pause() {

        myTimer = setTimeout('whatToDo()', delayseconds * 1000)

        }

       function whatToDo() {

    document.getElementById('lightboxdelay').click();

        }

    window.onload = pause;

    </script>

     

    <a id="lightboxdelay" class="lightbox-51317398958167" style="cursor:pointer;color:blue;text-decoration:underline; display:none;">Tenez-moi au courant !</a>

     

    Any suggestions?

  • Profile Image
    JotForm Support

    Answered by david on December 20, 2016 at 04:18 PM

    I added your code to my test page and the lightbox popped up properly after 5 seconds with the appropriate sizing:

    If you wouldn't mind letting us know what specifically is incorrect about the lightbox, we will be happy to help get things adjusted.  Also please include the page the lightbox form is added to so we can see directly what it looks like in the page.

  • Profile Image

    Answered by innercityskylineinc on December 20, 2016 at 05:07 PM

    I am using Serif Webplus and posted it and it didnt work, let me see if i did something stupid on my end. 

  • Profile Image

    Answered by innercityskylineinc on December 20, 2016 at 05:11 PM

    Problem Solved! | Appreciate it, I just had to update the server and yea the code works excellently! 

  • Profile Image
    JotForm Support

    Answered by david on December 20, 2016 at 06:18 PM

    Glad to hear it!  If there is anything else we can help with, just let us know.