-
skylinevideographerAsked on December 20, 2016 at 4:39 PM
My form doesn't work correctly. I need a no requested field but after saving the form, I publish it but the field appear in required field mode. Why? Thanks.
-
Support_Management Jotform SupportReplied on December 20, 2016 at 8:13 PM
I checked your Form Builder, your standalone form, and your actual website but failed to see any difference.
1. Form Builder VS Preview (standalone form)
2. Actual website
Is your issue resolved? Please give it another try and make changes to your form using our Form Builder > save your changes > then reload your website / standalone form. As a safety precaution, I cleared your Form Cache just in case.
If the changes still won't apply, let us know so we can have another look.
-
skylinevideographerReplied on December 21, 2016 at 2:45 AMThanks. Now is ok. After sent my request I tried to delete the form and rebuild. Seems that go to be all right.
Thank you.
Riccardo Ferranti
videografo di matrimonio
Cell.3474406581
www.skylinevideographer.com
... -
Ashwin JotForm SupportReplied on December 21, 2016 at 3:17 AM
Hello Riccardo,
On behalf of my colleague, you are welcome.
I am glad to know that your issue is resolved. Do get back to us if you have any questions.
Thank you!