- revolutionarylifestyleAsked on December 20, 2016 at 07:58 PM
I think my forms should all be up to snuff and qualify under the terms and usage.. can you reactivate them please? I have a webinar running to some of them and it's important that they are active.... PLEASE!!
My forms all are set up with payment integration...
- IanAnswered on December 20, 2016 at 11:11 PM
You account has been suspended due to violation of our Terms and Conditions.
If you'd like to charge your clients at a later date, you can use our payment integration such as Paypal and enable payment authorization.
This allows you to confirm or review orders before charging clients.
Hope the information helps.
- revolutionarylifestyleAnswered on December 21, 2016 at 10:16 AM
I did! I set up payment integration! Why are my forms still disabled?
- JotForm SupportcandyAnswered on December 21, 2016 at 10:34 AM
I have checked your form (ID: 63546571462157) and I have seen that you have added a Stripe Payment gateway to your form in order to receive payments.
So that, I have re-activated your account manually.
Please avoid suspicious activities in your account not to be suspended again.